Everyone can relate to a day at work that just starts off on the wrong foot.  Perhaps you have just had an argument with a spouse or loved one, or you’re late for an appointment even though you had a million reminders in your schedule, or your inbox contains e-mail after e-mail with what seem like impossible demands.  These days can feel really long, and before you know it, the smile is wiped off your face, and you dread your next customer or colleague-facing interaction.  In fact, you become filled with anxiety at the thought of your next appointment, and you realize that you have to get your act together.